Privacy Policy

Quickpick Logistics LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our truck dispatch services. We do not share your personal data, including phone numbers and consent, with third parties, affiliates, or partners.

1. Information We Collect

1.1. Personal Information: We collect personal information that you provide directly to us. This includes:

  • Name
  • Email address
  • Phone number
  • Company name
  • Mailing address

1.2. Automatically Collected Information: We may automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and the time spent on them

1.3. Information from Third Parties: We may collect information about you from third parties for the purpose of enhancing our services, but this does not include sharing your personal information, phone numbers, or consent with those third parties.

2. How We Use Your Information

2.1. Service Delivery: Your personal information is used to provide and manage our truck dispatch services, ensuring efficiency and reliability in our operations.

2.2. Communication: We use your contact information to communicate with you, including sending service updates, alerts, and promotional messages related to our SMS campaigns.

2.3. Legal Compliance: We use your information to comply with applicable laws, including the TCPA (Telephone Consumer Protection Act) and the CAN-SPAM Act.

3. Text Messaging

3.1. SMS Consent Communication: The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

3.2. Types of SMS Communications: If you have consented to receive text messages from Quick Pick Logistics LLC, you may receive messages related to the following: Load Offers & Rate Confirmations (available loads, freight details, and negotiation updates); Driver Staging & Dispatch Updates (appointment times, receiver/shipper info, and detention tracking); Carrier Onboarding & Setup (broker packets, insurance verification, and missing paperwork reminders). Example: "Hello, this is Quick Pick Logistics. We have a matching reef load out of Chicago paying $3.50/mile for tomorrow. Reply YES to see the full rate con or STOP to opt out of SMS messaging at any time."

3.3. Message Frequency: Message frequency may vary depending on the active status of your dispatched loads and freight negotiations. For example, you may receive up to 50 SMS messages per week related to your load updates, rate confirmations, and dispatch scheduling.

3.4. Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

3.5. Opt-In Method: You may opt-in to receive SMS messages from Quick Pick Logistics LLC verbally during a phone conversation with our dispatch team, or by submitting your contact information through our online carrier onboarding or contact forms.

3.6. Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

3.7. Help & Disclosures: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://quickpicklogisticsllc.com/contact or call us at 402-542-5957. Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.

4. Sharing and Disclosure of Information

4.1. No Sharing with Third Parties: We do not share your personal information, including phone numbers and consent, with third parties, affiliates, or partners. Your data is used exclusively by Quickpick Logistics LLC to provide and improve our services.

4.2. Legal Obligations: We may disclose your information if required by law, court order, or other legal processes. However, this is done only under strict legal obligations.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. Such a transfer will be handled in compliance with this Privacy Policy.

5. Data Security

We implement a variety of security measures to ensure the safety of your personal information, including encryption, firewalls, and secure server facilities.

6. Your Rights

6.1. Access and Correction: You have the right to access, correct, or update your personal information at any time by contacting us.

6.2. Data Deletion: You may request the deletion of your personal information unless we are required to retain it for legal or business purposes.

6.3. Opting Out of Communications: You can opt out of non-essential communications by following the unsubscribe instructions provided in the communication or by contacting us directly.

7. Cookies and Tracking Technologies

7.1. Use of Cookies: We may use cookies to enhance your experience on our website. Cookies help us remember your preferences and improve site performance.

7.2. Managing Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any significant changes will be posted on our website, and the "Effective Date" will be updated accordingly.